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Privacy Policy


Preamble

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to as "data") that we process, for what purposes, and to what extent. The privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and particularly on our websites, in mobile applications, as well as within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offering").

The terms used are not gender-specific.

As of: 16 December 2024


Table of Contents


Responsible person​

Mr Stefan Galler

Langstraße 40

63526 Erlensee

Authorised representatives: Stefan Galler

Email address: office@nes-sensors.de

Imprint: https://www.nes-sensors.de/impressum


Overview of Processes

The following overview summarises the types of processed data and the purposes of their processing, and refers to the affected individuals.


Types of processed data

  • Inventory data.
  • Contact details.
  • Content data.
  • Usage data.
  • Meta, communication, and procedural data.
  • Protocol data.


Categories of affected persons

  • Communication partner.
  • User.


Purposes of processing

  • Communication.
  • Safety measures.
  • Direct marketing.
  • Organisational and administrative procedures.
  • Feedback.
  • Marketing.
  • Provision of our online services and user-friendliness.
  • Information technology infrastructure.
  • Sales promotion.


Relevant legal foundations

Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or establishment. If, in individual cases, more specific legal bases are relevant, we will inform you of these in the privacy policy.

  • Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR) - The data subject has given their consent to the processing of their personal data for a specific purpose or purposes.
  • Contract fulfilment and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR) - The processing is necessary for the fulfilment of a contract to which the data subject is a party, or for the implementation of pre-contractual measures taken at the request of the data subject.
  • Legitimate Interests (Art. 6 para. 1 sentence 1 lit. f) GDPR) - The processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, provided that the interests, fundamental rights, and freedoms of the data subject, which require the protection of personal data, do not override those interests.

National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national data protection regulations apply in Germany. This includes, in particular, the Act on the Protection against the Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains specific provisions regarding the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and the transfer as well as automated decision-making in individual cases, including profiling. Furthermore, state data protection laws of the individual federal states may also apply.


Safety measures​

We take appropriate technical and organisational measures in accordance with legal requirements, taking into account the state of the art, implementation costs, the nature, scope, circumstances, and purposes of the processing, as well as the varying probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

The measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling both physical and electronic access to the data, as well as access, input, sharing, ensuring availability, and separation related to the data. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data, and responses to data breaches. Additionally, we take into account the protection of personal data already during the development or selection of hardware, software, and procedures in accordance with the principle of data protection, through technical design and by implementing data protection-friendly default settings.

Securing online connections through TLS/SSL encryption technology (HTTPS): To protect users' data transmitted through our online services from unauthorised access, we rely on TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the internet. These technologies encrypt the information transmitted between the website or app and the user's browser (or between two servers), thereby protecting the data from unauthorised access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured by an SSL/TLS certificate, this is indicated by the display of HTTPS in the URL. This serves as an indicator for users that their data is being transmitted securely and encrypted.


General Information on Data Storage and Deletion

We delete personal data that we process in accordance with legal provisions as soon as the underlying consents are revoked or there are no further legal grounds for processing. This applies in cases where the original purpose of processing no longer exists or the data is no longer needed. Exceptions to this regulation exist when legal obligations or special interests require a longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax reasons, or whose storage is necessary for legal proceedings or for the protection of the rights of other natural or legal persons, must be appropriately archived.

Our privacy notices contain additional information on the retention and deletion of data that specifically applies to certain processing activities.

In the case of multiple indications regarding the retention period or deletion deadlines of a date, the longest period shall always be decisive.

If a period does not explicitly begin on a specific date and lasts at least one year, it will automatically start at the end of the calendar year in which the event triggering the period has occurred. In the case of ongoing contractual relationships in which data is stored, the event triggering the period is the moment the termination or other conclusion of the legal relationship becomes effective.

Data that is no longer retained for its originally intended purpose, but rather due to legal requirements or other reasons, is processed solely for the purposes that justify its retention.

Further information on processing processes, procedures and services:

  • Storage and Deletion of Data: The following general deadlines apply to the retention and archiving according to German law:
    • 10 years - Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets, as well as the necessary work instructions and other organisational documents required for their understanding, booking vouchers and invoices (§ 147 para. 3 in conjunction with para. 1 no. 1, 4 and 4a AO, § 14b para. 1 UStG, § 257 para. 1 no. 1 and 4, para. 4 HGB).
    • 6 years - Other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents insofar as they are relevant for taxation, e.g. hourly wage slips, operational accounting sheets, calculation documents, price labels, but also payroll documents, insofar as they are not already booking vouchers and till rolls (§ 147 para. 3 in conjunction with para. 1 no. 2, 3, 5 AO, § 257 para. 1 no. 2 and 3, para. 4 HGB).
    • 3 years - Data that is necessary to consider potential warranty and compensation claims or similar contractual claims and rights, as well as to process related inquiries, based on previous business experiences and common industry practices, will be stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB).


Rights of the data subjects

Rights of data subjects under the GDPR: As data subjects, you have various rights under the GDPR, which are particularly set out in Articles 15 to 21 of the GDPR:

  • Right to object: You have the right to object at any time to the processing of your personal data that concerns you, which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR, for reasons relating to your particular situation; this also applies to profiling based on these provisions. If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
  • Right of withdrawal for consents: You have the right to withdraw consents given at any time.
  • Right to information: You have the right to request confirmation as to whether personal data concerning you is being processed, and to obtain information about this data as well as further information and a copy of the data in accordance with legal requirements..
  • Right to rectification: You have the right, in accordance with legal requirements, to request the completion of your personal data or the correction of any inaccurate data concerning you.
  • Right to deletion and restriction of processing: You have the right, in accordance with legal requirements, to request that your personal data be deleted immediately, or alternatively, to request a restriction on the processing of the data in accordance with legal requirements.
  • Right to data portability: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, in accordance with legal requirements, or to request the transfer of that data to another controller.
  • Complaint to supervisory authority: You have the right to lodge a complaint with a supervisory authority, particularly in the member state of your habitual residence, your place of work, or the location of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you believe that the processing of your personal data infringes the provisions of the GDPR.


Provision of the online service and web hosting

We process user data in order to provide them with our online services. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or device.

  • Processed Data Types: Usage data (e.g. page views and duration of visits, click paths, usage intensity and frequency, types of devices and operating systems used, interactions with content and features); meta, communication, and procedural data (e.g. IP addresses, timestamps, identification numbers, involved parties); log data (e.g. log files concerning logins or data retrieval or access times). Content data (e.g. textual or visual messages and posts as well as the information related to them, such as details about authorship or the time of creation).
  • Affected persons: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online services and user-friendliness; IT infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)). Security measures.
  • Storage and Deletion: Deletion in accordance with the information provided in the section "General Information on Data Storage and Deletion".
  • Legal foundations: Legitimate Interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).

Further information on processing processes, procedures and services:

  • Provision of online services on own/dedicated server hardware: For the provision of our online services, we use server hardware operated by us, as well as the associated storage space, computing capacity, and software; Legal foundations: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).
  • Collection of access data and log files: The access to our online services is logged in the form of so-called "server log files". The server log files may include the address and name of the retrieved web pages and files, the date and time of access, the amount of data transferred, a message about successful retrieval, the type of browser along with its version, the user's operating system, the referrer URL (the previously visited page), and typically IP addresses and the requesting provider. The server log files can be used for security purposes, for example, to prevent server overload (especially in the case of abusive attacks, known as DDoS attacks), and also to ensure the utilisation of the servers and their stability;
    Legal foundations: Legitimate interests (Article 6(1)(f) GDPR). Deletion of data: Logfile information is stored for a maximum period of 30 days and is then deleted or anonymised. Data that needs to be retained for evidential purposes is exempt from deletion until the respective incident is fully resolved..
  • Email dispatch and hosting: The web hosting services we utilise also include the sending, receiving, and storage of emails. For these purposes, the addresses of the recipients and senders, as well as other information regarding the email transmission (e.g. the involved providers) and the contents of the respective emails, are processed. The aforementioned data may also be processed for the purpose of detecting SPAM. Please note that emails are generally not sent encrypted over the internet. Typically, emails are encrypted during transmission, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. Therefore, we cannot accept responsibility for the transmission path of emails between the sender and the reception on our server; 
    Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).


Contact and Inquiry Management

When contacting us (e.g. by post, contact form, email, telephone, or via social media) as well as in the context of existing user and business relationships, the details of the requesting individuals will be processed insofar as this is necessary to respond to the contact requests and any requested actions.

  • Processed types of data: Master data (e.g. full name, residential address, contact information, customer number, etc.); Contact data (e.g. postal and email addresses or telephone numbers); Content data (e.g. textual or visual messages and posts as well as the information related to them, such as details about authorship or the time of creation); Usage data (e.g. page views and duration of stay, click paths, usage intensity and frequency, types of devices and operating systems used, interactions with content and features). Meta, communication, and procedural data (e.g. IP addresses, timestamps, identification numbers, involved persons).
  • Affected persons: communication partners.
  • Purposes of processing: Communication; organisational and administrative procedures; feedback (e.g. collecting feedback via online form). Provision of our online services and user-friendliness.
  • Storage and Deletion: Deletion in accordance with the information provided in the section "General Information on Data Storage and Deletion".
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Contract fulfilment and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR).

Further information on processing processes, procedures and services:

  • Contact form: When contacting us via our contact form, by email or other communication methods, we process the personal data provided to us in order to respond to and address the respective request. This generally includes information such as name, contact details, and any other information that may be provided and is necessary for appropriate processing. We use this data solely for the stated purpose of contacting and communicating; Legal bases: Contract fulfilment and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).


Newsletter and electronic notifications

We send newsletters, emails, and other electronic notifications (hereinafter referred to as "Newsletters") solely with the consent of the recipients or based on a legal basis. If the contents of the newsletter are specified during the registration process, these contents are decisive for the users' consent. Normally, providing your email address is sufficient for subscribing to our newsletter. However, in order to offer you a personalised service, we may request your name for personal addressing in the newsletter or additional information if this is necessary for the purpose of the newsletter.

Deletion and restriction of processing: We can store the unsubscribed email addresses for up to three years based on our legitimate interests before we delete them, in order to be able to demonstrate a previously given consent. The processing of this data is limited to the purpose of potential defence against claims. An individual deletion request is possible at any time, provided that the former existence of consent is also confirmed. In the case of obligations to permanently observe objections, we reserve the right to store the email address solely for this purpose in a blocking list (so-called "blocklist").

The logging of the registration process is carried out on the basis of our legitimate interests for the purpose of demonstrating its proper course. Insofar as we engage a service provider for the sending of emails, this is done on the basis of our legitimate interests in an efficient and secure dispatch system.

Contents:

Information about us, our services, closing times and availability, as well as promotions and offers.

  • Processed types of data: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and email addresses or telephone numbers). Meta, communication, and procedural data (e.g. IP addresses, timestamps, identification numbers, involved persons).
  • Affected persons: communication partners.
  • Purposes of processing: Direct marketing (e.g. by email or post).
  • Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).
  • Right to Object (Opt-Out): You can unsubscribe from our newsletter at any time, i.e. revoke your consents or object to further receipt. You can find a link to unsubscribe from the newsletter either at the end of each newsletter or you can use one of the contact options provided above, preferably email, for this purpose.


Promotional communication via email, post, fax or phone

We process personal data for the purposes of promotional communication, which can take place through various channels, such as email, telephone, post, or fax, in accordance with legal requirements.

The recipients have the right to withdraw any consents given at any time or to object to promotional communication at any time.

After revocation or objection, we will store the data required to prove the previous entitlement for contact or sending purposes for up to three years after the end of the year in which the revocation or objection occurred, based on our legitimate interests. The processing of this data is limited to the purpose of possible defence against claims. Based on the legitimate interest of permanently considering the user's revocation or objection, we will also store the data necessary to prevent further contact (e.g. depending on the communication channel, the email address, telephone number, name).

  • Processed types of data: Master data (e.g. full name, residential address, contact information, customer number, etc.); Contact data (e.g. postal and email addresses or telephone numbers). Content data (e.g. textual or visual messages and posts as well as the information related to them, such as details about authorship or the time of creation).
  • Affected persons: communication partners.
  • Purposes of processing: Direct marketing (e.g. by email or post); Marketing. Sales promotion.
  • Storage and Deletion: Deletion in accordance with the information provided in the section "General Information on Data Storage and Deletion".
  • Legal bases: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).


Change and Update

We ask you to regularly inform yourself about the content of our privacy policy. We will adjust the privacy policy as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require an action on your part (e.g. consent) or any other individual notification.

If we provide addresses and contact information for companies and organisations in this privacy policy, please note that the addresses may change over time, and we ask you to verify the information before making contact.

Regulatory authority responsible for us:

The Hessian Commissioner for Data Protection and Freedom of Information

Gustav-Stresemann-Ring 1 | 65189 Wiesbaden

Postal address: Postfach 3163 | 65021 Wiesbaden

Phone: +49 0611 1408-0

Email: poststelle@datenschutz.hessen.de


Definitions of terms​

In this section, you will receive an overview of the terminology used in this privacy policy. Where the terms are legally defined, their legal definitions apply. The following explanations are primarily intended to aid understanding.

  • Inventory data: Inventory data includes essential information necessary for the identification and management of contractual partners, user accounts, profiles, and similar associations. This data may include personal and demographic details such as names, contact information (addresses, phone numbers, email addresses), dates of birth, and specific identifiers (user IDs). Inventory data forms the basis for any formal interaction between individuals and services, institutions, or systems by enabling a unique association and communication.
  • Content data: Content data includes information generated during the creation, editing, and publication of content of all kinds. This category of data can include texts, images, videos, audio files, and other multimedia content published across various platforms and media. Content data is not limited to the actual content itself but also includes metadata that provides information about the content, such as tags, descriptions, author information, and publication dates.
  • Contact details: Contact details are essential information that enable communication with individuals or organisations. They include, among other things, telephone numbers, postal addresses, and email addresses, as well as communication methods such as social media handles and instant messaging identifiers.
  • Meta-, communication and procedural data: Meta-, communication and procedural data are categories that contain information about the way data is processed, transmitted, and managed. Meta-data, also known as data about data, includes information that describes the context, origin, and structure of other data. It can include details such as file size, creation date, the author of a document, and change histories. Communication data captures the exchange of information between users across various channels, such as email traffic, call logs, messages on social networks, and chat histories, including the involved parties, timestamps, and transmission paths. Procedural data describes the processes and workflows within systems or organisations, including workflow documentation, logs of transactions and activities, as well as audit logs used for tracking and verifying operations.
  • Usage data: Usage data refers to information that captures how users interact with digital products, services, or platforms. This data encompasses a wide range of information that illustrates how users utilise applications, which features they prefer, how long they spend on specific pages, and the paths they take through an application. Usage data can also include the frequency of use, timestamps of activities, IP addresses, device information, and location data. They are particularly valuable for analysing user behaviour, optimising user experiences, personalising content, and improving products or services. Furthermore, usage data plays a crucial role in identifying trends, preferences, and potential problem areas within digital offerings.
  • Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie), or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Log data: Log data are information about events or activities that have been recorded in a system or network. This data typically includes information such as timestamps, IP addresses, user actions, error messages, and other details about the usage or operation of a system. Log data is often used for analysing system issues, for security monitoring, or for generating performance reports.
  • Controller: The term "Controller" refers to the natural or legal person, authority, institution, or other entity that alone or jointly with others determines the purposes and means of processing personal data.
  • Processing: "Processing" is any operation or set of operations performed on personal data, whether or not by automated means. The term is broad and encompasses practically any handling of data, including collection, evaluation, storage, transmission, or deletion.